foodFOCUS

is intended to provide an opportunity for conversations and perspectives on issues of interest in the food system.

Content curated by Professor Michael von Massow, OAC Chair in Food Systems Leadership at the Food, Agricultural, and Resource Economics Department, University of Guelph

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Restaurants and COVID Part 2 - Restaurants of the Future

Have you ever wondered how restaurants might operate in the future?  Will the COVID Pandemic accelerate or catalyze some of the changes?  This is the second half of Mike's discussion with Bruce McAdams on restaurants and COVID.  They talk about what restaurants might look like in a few years.  They cover issues like delivery, specialization, labour, pricing and revenue management.  A fundamental question is what is hospitality - what creates value for customers and how do we deliver that?

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