
Time to Tap Out on Tipping?
The issue of tipping continues to vex restaurant owners. I've written often that I think we'd all be better off without tipping but its felt like the needle hasn't moved much in the past few years. The COVID-19 pandemic has perhaps provided an impetus for change. First, restaurants have a significant change in their cost structure and price increases are likely coming. Incorporating a gratuity into the price changes may be easier now and may also mask general price increa